Refund Policy

1. No Change-of-Mind Refunds on Custom Items

Drive Deck products are custom made and printed to order. We are unable to accept returns or cancellations due to change of mind on customised items.

2. Incorrect or Faulty Items

If your item arrives incorrect, defective or damaged, we will replace or refund it. Claims must be submitted within 48 hours of delivery and include photos of the product and packaging.

3. Returns for Non-Custom Items

Non-custom products may be returned if unopened and in brand new condition. If opened, a 15% restocking fee applies. Return shipping costs are the responsibility of the customer.

4. Manufacturing Variations

Minor variations in colour, print alignment and finish are normal due to the handmade nature of each deck and are not considered defects.

5. Refund Processing

Refunds are issued to the original payment method. Processing times depend on your bank or payment provider.